Erika Razali

Erika Razali

Senior Manager, Sales Operations Asean @ Hitachi Vantara

About Erika Razali

Erika Razali serves as the Senior Manager of Sales Operations ASEAN at Hitachi Vantara, bringing over 17 years of experience in the Information Technology industry. She possesses strong leadership, communication, and analytical skills, which enable her to effectively manage high-performance teams and implement strategic initiatives.

Work at Hitachi Vantara

Erika Razali has been serving as the Senior Manager of Sales Operations for ASEAN at Hitachi Vantara since 2016. In this role, she is responsible for overseeing sales operations within the ASEAN region, ensuring alignment with corporate strategies and objectives. Prior to this position, she worked at Hitachi Data Systems as the Director of Pricing Strategist for 14 years, starting in 2010. Her extensive experience in these roles has contributed to her expertise in managing operations and driving sales performance.

Education and Expertise

Erika Razali studied at Universiti Malaya from 2000 to 2002. Her educational background has equipped her with the necessary skills to excel in her career in the Information Technology industry. With over 17 years of experience, she possesses a robust understanding of business processes, combining both business and technical acumen. Her expertise includes strong communication and interpersonal skills, which facilitate productive interactions with internal and cross-functional teams.

Background in Information Technology

Before joining Hitachi, Erika Razali worked at IBM Global Business Services as a Business Compliance, Bid & Pricing Manager from 1997 to 2007. This decade-long experience provided her with a solid foundation in compliance and pricing strategies. Following her tenure at IBM, she transitioned to Hitachi Data Systems, where she served as Senior Manager of Pricing Strategist from 2007 to 2010. Her background in these roles has significantly contributed to her leadership and operational management capabilities.

Leadership and Team Development

Erika Razali has demonstrated strong leadership skills throughout her career. She is skilled in identifying talent, evaluating skills, and developing individual staff members to build high-performance teams. Her ability to translate the needs of core business functions into effective people solutions showcases her strong business acumen. Additionally, she has a proven track record of implementing successful people programs and initiatives, reflecting her commitment to team development and organizational success.

Analytical Skills and Adaptability

Erika Razali exhibits strong analytical abilities and versatility, allowing her to navigate constantly changing priorities with enthusiasm. Her well-developed sense of organizational structure and clarity of vision enables her to effectively manage operations and execute action plans. These skills are essential for her role in sales operations, where she must adapt to market dynamics and ensure alignment with strategic goals.

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