Jennifer Kelly
About Jennifer Kelly
Jennifer Kelly is a ServiceNow HR Product Manager at Hitachi Vantara, with extensive experience in HR services and technology integration. She previously held positions at IHS Markit, National American University, and Holiday Retirement, and possesses multiple professional certifications in HR and ServiceNow.
Work at Hitachi Vantara
Currently, Jennifer Kelly serves as the ServiceNow HR Product Manager at Hitachi Vantara. She has held this position since 2018, working remotely for six years. In this role, she focuses on integrating HR processes with technology solutions, particularly utilizing ServiceNow to enhance HR service delivery and management.
Previous Experience at IHS Markit
Jennifer Kelly worked at IHS Markit as the Global HR Services / ServiceNow Technical Lead from 2010 to 2017. During her seven years in this remote position, she was responsible for overseeing HR services and implementing ServiceNow solutions to improve operational efficiency.
Education and Expertise
Jennifer Kelly studied at National American University, where she earned a Bachelor of Science in Applied Management and a Master of Business Administration (MBA) in Human Resource Management. She possesses expertise in various HR and technology platforms, including Workday, Success Factors, SAP-HCM, and Oracle.
Certifications and Skills
Jennifer holds several professional certifications, including ServiceNow Certified System Administrator (CSA), Professional in Human Resources (PHR), and Society for Human Resource Management Certified Professional (SHRM-CP). She has experience with collaboration tools such as WebEx, Jive, and Microsoft Lync, and is proficient in advanced data management and reporting tools like JD Edwards EnterpriseOne/Oracle and ShowCase.
Background in Human Resources
Jennifer Kelly has a diverse background in human resources, having worked in various roles prior to her current position. She served as a Human Resource Analyst at Holiday Retirement for five months in 2017, and as an Instructor and Student Account Advisor at National American University from 2005 to 2007. Additionally, she held positions as a Security Coordinator at Robert Half - Office Team and as a Customer Service Representative at Alpine Access.