Jorge Layon
About Jorge Layon
Jorge Layon serves as the Americas Renewal Quoting Operations Manager at Hitachi Vantara, where he leads a team that provides daily quotes for various account types across North America and Latin America. He has a background in business administration and extensive experience in quoting and logistics roles at several companies, including Avaya and CompuCom.
Work at Hitachi Vantara
Jorge Layon has been serving as the Americas Renewal Quoting Operations Manager at Hitachi Vantara since 2019. In this role, he leads a team that is responsible for delivering daily quotes for platinum, enterprise, and medium type accounts across Canada, the United States, and Latin America. His leadership contributes to the efficiency and effectiveness of the quoting operations within the Americas region.
Previous Experience at Avaya
Prior to his current position, Jorge Layon worked at Avaya in various roles. He served as the U.S. Renewals Quoting Manager from 2016 to 2018, where he managed quoting operations for the U.S. market. He also held the position of Manager for the Backoffice Services Team for one year in 2018. His experience at Avaya provided him with valuable insights into operations and customer service.
Career Background
Jorge Layon's career includes a diverse range of positions across different industries. He worked as a Business Center Assistant at Hotel Nikko Mexico in 2009 and later as a Sales Administration Coordinator at Essilor from 2011 to 2013. He also served as a Senior Logistics Analyst at CompuCom from 2013 to 2015. This varied background has equipped him with a broad skill set applicable to his current role.
Education and Expertise
Jorge Layon studied at Universidad del Valle de México, where he earned a Bachelor of Business Administration and Tourism from 2005 to 2009. His educational background has provided him with a solid foundation in business principles, which he applies in his professional roles, particularly in operations and management.
Achievements in Quoting Operations
In his role at Hitachi Vantara, Jorge Layon achieves an average goal of 500 million USD yearly with a success rate ranging from 97 to 100%. He is also involved in quarterly project builds aimed at improving service and enhancing internal customer success, demonstrating his commitment to operational excellence.