Judy Spurgeon
About Judy Spurgeon
Judy Spurgeon is a Senior Project Manager at CCI Systems, Inc, with over 20 years of corporate experience in enhancing client customer experience performance. She has held significant roles at companies like Starz and Motorola, specializing in workflow analysis, cross-functional team management, and metrics-driven process improvement.
Work at CCI Systems, Inc
Judy Spurgeon has been serving as a Senior Project Manager at CCI Systems, Inc since 2020. In this role, she applies her extensive experience in project management to oversee various initiatives aimed at enhancing client services and operational efficiency. Her responsibilities include coordinating cross-functional teams and implementing best practices to ensure project success.
Previous Experience at Starz
Before joining CCI Systems, Inc, Judy Spurgeon worked at Starz as Vice President of Sales Administration & Communication from 1998 to 2000. During her tenure, she focused on improving sales processes and communication strategies within the organization, contributing to enhanced operational performance.
Expertise in Workflow and Process Analysis
Judy Spurgeon possesses significant expertise in workflow and process analysis. She provides clients with essential tools and assessments that facilitate successful business realignments. Her approach emphasizes metrics-driven process improvement and impact analysis, enabling organizations to optimize their operations effectively.
Background in Call Center Operations
Judy has a strong background in multi-site call center operations and outsourced vendor management. This experience has equipped her with the skills necessary to manage complex operational environments and implement strategies that improve customer experience performance.
Education and Qualifications
Judy Spurgeon studied at Indiana University Bloomington, where she earned a Bachelor of Science degree. She also completed her secondary education at St. Joseph High School. Her educational background supports her extensive career in project management and business consulting.