Marcin łazowski
About Marcin łazowski
Marcin Łazowski is a Global Partner & Operations Manager at Hitachi Vantara, with a diverse background in business analysis and team management across various companies, including Sitel and Cisco Systems.
Work at Hitachi Vantara
Marcin Łazowski has been employed at Hitachi Vantara since 2020, currently holding the position of Global Partner & Operations Manager. In this role, he oversees global partnerships and operational strategies, contributing to the company's objectives in the technology sector. Prior to this position, he worked as an EMEA CS&S Business Analyst at Hitachi Vantara from 2017 to 2020, where he focused on customer support and services across the EMEA region.
Previous Experience at Sitel
Marcin Łazowski has a history of working at Sitel, where he held multiple roles. He served as a Trainer/Mentor from 2007 to 2009, providing guidance and support to team members. He then transitioned to the role of Team Manager from 2009 to 2010, where he managed team operations. Additionally, he worked as a Customer Service Professional (CSP) for a brief period in 2006.
Experience at Cisco Systems
From 2010 to 2013, Marcin Łazowski worked at Cisco Systems as an EMEA Performance Coordinator. In this role, he was responsible for coordinating performance metrics and strategies across the EMEA region, contributing to operational efficiency and performance improvement initiatives.
Education and Expertise
Marcin Łazowski studied at the Warsaw School of Computer Science, where he earned a Bachelor of Engineering (BEng) in Information Technology from 2002 to 2007. He furthered his education at the Warsaw School of Economics, completing a Project Management program from 2012 to 2013. This educational background supports his expertise in project management and technology operations.
Background in Business Analysis
Marcin Łazowski has extensive experience in business analysis, particularly in customer support and services. He worked as an EMEA CS&S Business Analyst at Hitachi Data Systems from 2013 to 2017, and again at Hitachi Vantara from 2017 to 2020. His roles involved analyzing customer service processes and implementing improvements to enhance service delivery in the EMEA region.