Mohammad Shahin Storage Expert, Vcp,Togaf9
About Mohammad Shahin Storage Expert, Vcp,Togaf9
Mohammad Shahin is a Global Services Solutions Architect at Hitachi Vantara with extensive experience in technical architecture and customer relations. He has previously held roles at EMC and SMS Management & Technology, contributing to pre-sales qualifications and technical design.
Work at Hitachi Vantara
Currently, Mohammad Shahin serves as a Global Services Solutions Architect (GSS) at Hitachi Vantara, a position he has held since 2016. In this role, he participates as a technical expert in pre-sales qualification and is responsible for delivering technical architectural design, strategies, and plans. He actively educates others on potential problems and resolutions related to hardware and software requirements for HDS and industry products. Additionally, he prepares technical architectural and implementation design documents and collaborates with project managers to develop implementation plans.
Previous Experience at EMC
Mohammad Shahin has extensive experience with EMC, where he held multiple roles from 2007 to 2016. He worked as a Senior Delivery Specialist from 2012 to 2014, and as a Solutions Architect from 2014 to 2016, both positions based in Riyadh, Saudi Arabia. Prior to these roles, he served as a Senior Customer Engineer from 2009 to 2012. His work involved technical delivery and customer engagement, contributing to his expertise in storage solutions.
Experience at SMS Management & Technology
Shahin's career includes a tenure at SMS Management & Technology, where he worked as a Cisco Technical Engineer for five months in 2007. He later served as a Cisco Pre-Sales Engineer from 2007 to 2009. In these roles, he gained experience in technical sales and customer support, enhancing his skills in networking technologies.
Education and Expertise
Mohammad Shahin studied at Al-Balqa' Applied University, where he earned a Bachelor's degree in Computer Engineering from 2003 to 2007. His academic background provides a solid foundation for his technical expertise in storage solutions and architectural design. He is also recognized for his certifications, including VCP and TOGAF 9, which further validate his professional qualifications.
Customer Relationship Management
In his current role and throughout his career, Mohammad Shahin has focused on developing and cultivating strong customer relationships. He emphasizes the importance of ensuring a 'customer for life' relationship, which involves understanding client needs and providing tailored solutions. His contributions to strategy, policy development, and best practices reflect his commitment to customer satisfaction.