Olivier Loreau
About Olivier Loreau
Olivier Loreau serves as the Team Leader for Customer Service & Support at Hitachi Vantara France BeLux, a position he has held since 2012. He has over two decades of experience with the company, having previously worked in various technical support roles.
Work at Hitachi Vantara
Olivier Loreau has been a key member of Hitachi Vantara France BeLux since 1999. He currently holds the position of Team Leader Customer Service & Support, a role he has occupied since 2012. In this capacity, he oversees customer service operations and support initiatives. Prior to this role, he worked as a technical support engineer from 1999 to 2008, and later as an operations support specialist from 2008 to 2012. His extensive experience at Hitachi Vantara spans over two decades, contributing to the company's customer service and technical support strategies.
Education and Expertise
Olivier Loreau studied at Lycée Gustave Eiffel de Cachan, where he focused on Génie Electronique. He achieved a Baccalauréat F2 in 1990. This educational background laid the foundation for his technical expertise in electronic engineering, which he has applied throughout his career in various roles at Hitachi Vantara.
Background
Olivier Loreau has a long-standing career in customer service and technical support within the technology sector. His journey at Hitachi Vantara began in 1999, and he has progressively taken on more responsibilities over the years. His roles have involved direct interaction with customers and the management of support teams, showcasing his commitment to enhancing customer satisfaction.
Career Progression
Olivier Loreau's career at Hitachi Vantara reflects a clear trajectory of growth and increased responsibility. Starting as a technical support engineer, he transitioned to operations support before assuming his current leadership position. His experience in various support roles has equipped him with a comprehensive understanding of customer needs and operational challenges.