Oscar Urrea
About Oscar Urrea
Oscar Urrea is a Senior Technical Resource Center Analyst at Hitachi Vantara, with a professional background in computer software and network security. He has held various technical roles across multiple companies, including Hewlett-Packard and ESET North America, and possesses strong leadership skills in the industry.
Work at Hitachi Vantara
Oscar Urrea has been employed at Hitachi Vantara as a Senior Technical Resource Center Analyst since 2018. In this role, he is responsible for providing technical support and solutions within the organization. His work focuses on addressing complex technical issues and ensuring customer satisfaction. He operates in the Greater San Diego Area, contributing to the company's objectives through his expertise in enterprise hardware and software.
Previous Experience at Hewlett-Packard
Prior to his current position, Oscar Urrea worked at Hewlett-Packard as a Request Operations Duty Lead from 2012 to 2013. This role involved overseeing request operations and ensuring efficient service delivery. His tenure at Hewlett-Packard lasted for one year and took place in Coronado, California.
Background in ESET North America
Oscar Urrea held multiple positions at ESET North America between 2013 and 2018. He began as a Malware Support Agent from 2013 to 2014, where he provided support for malware-related issues. He then transitioned to the role of Business Support Supervisor from 2016 to 2017, managing support operations. Finally, he served as the Customer Success and Support Manager (Enterprise) from 2017 to 2018, focusing on enterprise-level customer support.
Education and Expertise
Oscar Urrea has a strong educational background in computer networking and security. He studied at Coleman University, where he earned a Bachelor of Science (B.S.) in Network Security from 2010 to 2012. Additionally, he completed an Associate of Science (A.S.) in Computer Networks at the same institution from 2010 to 2011. He also attended UEI College, achieving certification as a Computer Systems Technician from 2009 to 2010. His expertise encompasses network security, enterprise hardware and software, and data center operations.
Military Service in the United States Air Force
Oscar Urrea served in the United States Air Force as an Aerospace Ground Equipment Journeyman from 2006 to 2008. This role involved the maintenance and repair of aerospace ground equipment. His military service provided him with foundational technical skills and discipline, contributing to his professional development in the technology sector.