Patrick Ryan
About Patrick Ryan
Patrick Ryan is the Senior Director of Services Delivery & Success at Hitachi Vantara, where he focuses on building relationships and enhancing team performance. He has extensive experience in customer success and management roles across various companies, including Pfizer, Dell, and Microsoft.
Work at Hitachi Vantara
Patrick Ryan currently serves as the Senior Director of Services Delivery & Success at Hitachi Vantara. He has been in this role for six months, having started in 2024. His position is based in Dublin, County Dublin, Ireland, where he focuses on enhancing service delivery and ensuring customer success.
Previous Experience
Before joining Hitachi Vantara, Patrick Ryan held several significant positions in various organizations. He worked at Pfizer as the Global Situation and Analytics Manager in 2014 for nine months in Dublin, Ireland. He also served as the Senior Technical Customer Success Manager at Cequence Security from 2021 to 2022 in St John’s, Newfoundland and Labrador, Canada. His experience includes roles at Dell as Operations Manager from 2011 to 2014 and at Microsoft as Program Manager for Azure Customer Experience/Communications from 2014 to 2015.
Education and Expertise
Patrick Ryan studied at University College Dublin, where he completed a Bachelor’s degree in Procurement and Supply Management from 2008 to 2011. He furthered his education by obtaining an Executive MBA from the same institution, which he completed from 2015 to 2017. This advanced degree has enhanced his business acumen and decision-making capabilities.
Career Development
Throughout his career, Patrick Ryan has developed a strong foundation in customer success and technical account management. He has held roles such as Director of Customer Success at Sonrai Security from 2022 to 2023 and Senior Technical Account Manager at Avi Networks from 2019 to 2021. His diverse background includes managing global accounts at Mirantis and overseeing operations at Omniplex Cinema Group.
Professional Skills
Patrick Ryan is known for his ability to build strong relationships and drive team performance. He thrives in collaborative environments, fostering innovation and a culture of excellence within the teams he leads. His extensive experience in customer success and service delivery positions him as a valuable asset in any organization.