Shaesta Hayat
About Shaesta Hayat
Shaesta Hayat is a professional with extensive experience in customer experience consulting, currently serving as a Senior Consultant - Customer Experience Solution Architect at Apex IT and as a Manager Consulting Services - Customer Experience at Hitachi Consulting.
Work at Hitachi Consulting
Shaesta Hayat serves as the Manager of Consulting Services in Customer Experience (CX) at Hitachi Consulting. She has held this position since 2011, accumulating over 13 years of experience in this role. Her responsibilities include overseeing consulting projects that enhance customer experience strategies for various clients. Hayat's expertise in CX solutions contributes to the development and implementation of effective customer engagement practices.
Current Role at Apex IT
In addition to her role at Hitachi Consulting, Shaesta Hayat has been a Senior Consultant - Customer Experience (CX) Solution Architect at Apex IT since 2018. Over the past six years, she has focused on designing and implementing customer experience solutions that align with client needs. Her work involves collaborating with teams to ensure the delivery of high-quality services that improve client satisfaction and engagement.
Education and Expertise
While specific educational details are not provided, Shaesta Hayat's extensive experience in customer experience consulting indicates a strong background in the field. Her roles at both Hitachi Consulting and Apex IT suggest a deep understanding of customer engagement strategies and the ability to lead consulting initiatives effectively.
Background
Shaesta Hayat has built a career in consulting services with a focus on customer experience. Her tenure at Hitachi Consulting began in 2011, and she has developed significant expertise in this area over the years. Her current position at Apex IT further complements her professional background, allowing her to apply her skills in different organizational contexts.