Stuart French

Stuart French

Pentaho Senior Technical Support Engineer @ Hitachi Vantara

About Stuart French

Stuart French is a Pentaho Senior Technical Support Engineer currently employed at Hitachi Vantara since 2018. He has extensive experience in technical support, having previously worked at Oracle and Novell in various roles over a span of more than two decades.

Work at Hitachi Vantara

Stuart French has been employed at Hitachi Vantara since 2018, serving as a Pentaho Senior Technical Support Engineer. His role involves providing technical support and expertise for Pentaho products, which are part of Hitachi's data integration and analytics solutions. French's experience in this position spans over six years, during which he has contributed to enhancing customer satisfaction and resolving technical issues related to data analytics.

Previous Experience at Oracle

Stuart French has extensive experience at Oracle, where he worked for a total of 20 years across various roles. He began as a Technical Support Engineer from 1996 to 2000 in Bracknell, Berkshire. He then advanced to Senior Technical Support Engineer from 2000 to 2007 in Reading, United Kingdom. Finally, he served as Principal Technical Support Engineer & Team Lead from 2007 to 2016, also in Reading. His tenure at Oracle equipped him with significant technical support skills and leadership experience.

Experience at Novell

Before joining Oracle, Stuart French worked at Novell as a Support Consultant from 1992 to 1996 in Weybridge, Surrey. In this role, he provided technical support and solutions for Novell's products, contributing to his foundational knowledge in technical support and customer service.

Career at Barclays UK

Stuart French began his career at Barclays UK, where he worked as a Securities Clerk from 1985 to 1991 in Walton on Thames. This early experience in the financial sector provided him with insights into the operational aspects of securities and finance, which may have influenced his later roles in technical support.

Transition to Pentaho

Stuart French transitioned to Pentaho, a Hitachi Group Company, where he worked as a Technical Support Engineer from 2016 to 2018 in Bracknell, UK. This role allowed him to further develop his expertise in data integration and analytics before moving to his current position at Hitachi Vantara.

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