Graham Taylor
About Graham Taylor
Graham Taylor is an Engineering Manager in Tech Enablement at HiveWatch, where he has worked since 2023. He has a diverse background in IT systems and operations management, with previous roles at GURU and Jersey Mike's Subs, and he holds a diploma from Poolesville High School.
Current Role at HiveWatch
Graham Taylor serves as the Engineering Manager for Tech Enablement at HiveWatch, a position he has held since 2023. In this role, he focuses on enhancing technical capabilities and driving initiatives that support the company's objectives. His responsibilities include overseeing engineering projects and ensuring that technical solutions align with business needs.
Previous Experience at HiveWatch
Prior to his current role, Graham Taylor worked at HiveWatch as an IT Systems Engineer from 2022 to 2023. During this year, he contributed to the company's IT infrastructure and systems management, gaining valuable experience in the tech industry while based in Los Angeles, California.
Professional Background at GURU
Graham Taylor has extensive experience at GURU, where he held multiple positions. He served as Help Desk Manager from 2018 to 2020, followed by Manager of Accounts & Service Delivery from 2020 to 2022. He also worked as Operations Manager for seven months in 2022. His roles involved managing customer service operations and technical support, emphasizing solution implementation and customer satisfaction.
Education and Early Career
Graham Taylor completed his education at Poolesville High School, where he participated in the Global Ecology Magnet Program and earned a High School Diploma from 2009 to 2013. His early career included a five-year tenure as an Operating Partner at Jersey Mike's Subs, where he gained experience in operations management.
Technical Expertise and Skills
Graham Taylor possesses knowledge in various areas including SaaS licensing requirements, standardization, and audit processes. He has expertise in vendor-agnostic on-premise and cloud solutions, covering networking, storage, voice, identity and access management (IAM), backup, and security. He advocates for technical cost savings and workflow augmentation through automation.