Neema Naficy
About Neema Naficy
Neema Naficy is the Senior Manager of Business Operations at Hiya Inc., leading a cross-functional team to support sales, marketing, and customer success in Seattle, Washington.
Senior Manager Of Business Operations at Hiya Inc.
Neema Naficy has served as the Senior Manager of Business Operations at Hiya Inc. since 2022. Based in Seattle, Washington, she leads a hybrid work model. In her role, she heads a cross-functional team that supports various business units, including sales, marketing, and customer success. Her responsibilities include driving operational excellence and ensuring strategic alignment across the organization. Utilizing her Salesforce certification, she optimizes CRM systems, automates workflows, and generates essential reports and dashboards to streamline operations and support decision-making processes.
Professional Experience at Infobip
Prior to joining Hiya Inc., Neema Naficy worked at Infobip from 2020 to 2022. She served as Sales Operations Executive from 2021 to 2022, enhancing business operations within the Sales department. Before that, she held the role of Global Sales Operations Lead at OpenMarket, a division of Infobip, from 2020 to 2021. Based in Seattle, Washington, she played a critical role in strategic sales planning and operations, contributing significantly to the company's growth during her tenure.
Executive and Leadership Roles
Neema Naficy has held several key executive and leadership roles in various organizations. She was the Chief Operating Officer at Totle from 2018 to 2019, where she oversaw the company's operations in the Greater Seattle Area. Additionally, she served as the Product Manager for Partner Integrations at Unstoppable Domains from 2019 to 2020. Her career also includes tenure as the Vice President of Operations and Business Development at Fancy in New York, and as the Director of Business Development at Information Express.
Educational Background
Neema Naficy holds a Bachelor of Science in Biology from San Francisco State University, completed in 2005. She expanded her expertise by studying Bitcoin and Cryptocurrency Technologies at Princeton University, and Introduction to Digital Currencies at the University of Nicosia, both completed in 2018. These educational pursuits have equipped her with the knowledge and skills to navigate and thrive in rapidly evolving technological landscapes.