Ashley Coleman
About Ashley Coleman
Ashley Coleman is a Customer Experience Associate at Hofy, where she has worked remotely since 2022. She has a diverse background in customer service and administrative roles across various companies, including Bluegreen Vacations and Avient Corporation.
Work at Hofy
Ashley Coleman has been employed at Hofy as a Customer Experience Associate since 2022. In this role, she is responsible for enhancing customer interactions and ensuring a positive experience for clients. Her position is remote, based in Charlotte, NC. This role follows her diverse background in customer service and administrative support.
Previous Employment Experience
Before joining Hofy, Ashley Coleman held various positions in customer service and administrative roles. She worked at Bluegreen Vacations as a Regional Administrative Assistant for eight months in 2015. From 2017 to 2020, she served as a Customer Service Representative at Avient Corporation. Additionally, she worked as a Key Holder at Altar'd State for nine months in 2016 and as an Operations Coordinator at Kotis Design for 11 months in 2021. She also gained experience as a Customer Support Representative at Veo in 2022.
Education and Expertise
Ashley Coleman studied at Central Piedmont Community College, where she earned a Transfer of the Arts Diploma from 2009 to 2013. She continued her education at the same institution in 2015 and again from 2019 to 2020. Additionally, she attended the University of North Carolina at Greensboro for one year from 2012 to 2013. She enhanced her software skills and typing abilities through an e-learning office administration certificate.
Background in Customer Service
Ashley Coleman has a diverse background in customer service, including experience in theme park environments. She participated in the Disney College Program at Walt Disney World for six months in 2010 and again for one year from 2014 to 2015. This experience has contributed to her ability to manage customer interactions effectively and adapt to various service environments.
Personal Traits and Skills
Ashley Coleman demonstrates notable personal traits such as creativity and a willingness to learn. Her diverse work history and educational background have equipped her with essential skills in customer service and administrative support. She is committed to continuous learning and adapting to new challenges in her professional journey.