Beth Garrick
About Beth Garrick
Beth Garrick is a Customer Success Specialist currently employed at Hofy, where she has worked since 2021. She has a diverse background in customer service and health coaching, with previous roles at Free & Easy Traveler, Noom Inc., The North Face, and Estates Gazette.
Current Role at Hofy
Beth Garrick currently serves as a Customer Success Specialist at Hofy, a position she has held since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring that clients receive the support they need to effectively use Hofy's services. Her experience in customer-facing roles contributes to her ability to address client concerns and foster positive relationships.
Previous Experience in Customer Service
Before joining Hofy, Beth Garrick worked in various customer service roles. She was a Trip Leader and Logistics Coordinator at Free & Easy Traveler from 2019 to 2020, where she managed travel logistics in South East Asia. Additionally, she served as a Health Coach at Noom Inc. from 2020 to 2021, providing guidance and support to clients in Braintree, England. Her background also includes a position as a Sales Associate at The North Face for four months in 2019.
Educational Background
Beth Garrick earned her Bachelor's degree in Psychology from Nottingham Trent University, where she studied from 2014 to 2017. This educational background provides her with insights into human behavior, which is beneficial in her current role in customer success. Prior to university, she attended The Helena Romanes School & Sixth Form Centre from 2007 to 2014.
Early Career Experience
Beth Garrick began her career as a Data Assistant at Estates Gazette in 2016, where she worked for two months in London. This role involved data management tasks that contributed to her organizational skills. Her early experiences laid the groundwork for her subsequent positions in customer service and support.