Juan Vivar
About Juan Vivar
Juan Vivar is a Customer Support Specialist currently employed at Hofy, where he has worked since 2024. He has a diverse background in customer support and education, having previously held roles at Justworks, Shutterstock, Apple, and the NYC Teaching Collaborative.
Current Role at Hofy
Juan Vivar serves as a Customer Support Specialist at Hofy, a position he has held since 2024. In this role, he focuses on providing assistance and support to customers, ensuring their inquiries and issues are addressed effectively. His experience in customer service contributes to enhancing the overall customer experience at Hofy.
Previous Experience in Customer Support
Before joining Hofy, Juan Vivar worked as a Customer Success Specialist at Justworks from 2023 to 2024. He also held the position of Customer Care Advocate at Shutterstock from 2022 to 2023, where he managed customer inquiries and support issues. His earlier role as a Specialist at Apple from 2018 to 2020 further solidified his expertise in customer service.
Teaching Experience at NYC Teaching Collaborative
Juan Vivar worked as a Teacher at NYC Teaching Collaborative from 2021 to 2022. During his 11 months in this role, he contributed to educational initiatives and supported student learning. This experience provided him with valuable skills in communication and problem-solving.
Educational Background in History
Juan Vivar studied at Queens College, where he earned a Bachelor of Arts in History from 2018 to 2021. His academic background has equipped him with critical thinking skills and a strong understanding of historical contexts, which can be beneficial in various professional settings.