Michał Mazur
About Michał Mazur
Michał Mazur is a Customer Success Manager at Hofy, where he has worked since 2022. He has a background in customer support and management, with previous roles at FIS, Cashflows, and Guldsmeden Hotels.
Work at Hofy
Michał Mazur has been serving as a Customer Success Manager at Hofy since 2022. In this role, he focuses on ensuring customer satisfaction and fostering strong relationships with clients. Prior to this position, he worked at Hofy as a Customer Success Specialist for 8 months in 2022. His experience at Hofy reflects his commitment to enhancing customer experiences and driving success for the company.
Previous Employment Experience
Before joining Hofy, Michał Mazur held several positions in customer support and management. He worked at FIS as a Product Support Representative for 6 months in 2021-2022. Prior to that, he was a Customer Support Advisor at Cashflows for 1 year in 2020-2021. He also gained experience as a Customer Service Specialist at Booking.com for 8 months in 2020. Additionally, he served as a House Manager at Guldsmeden Hotels for 1 year in 2018-2019.
Education and Expertise
Michał Mazur studied at Copenhagen Business Academy, where he earned an AP Degree in Marketing Management. His studies spanned from 2018 to 2020 and provided him with a solid foundation in marketing principles and practices. This educational background supports his roles in customer success and support, equipping him with the skills necessary to address customer needs effectively.
Career Timeline
Michał Mazur's career includes a variety of roles focused on customer service and support. He began his professional journey as a House Manager at Guldsmeden Hotels in 2018, followed by positions at Booking.com, Cashflows, and FIS. His tenure at Hofy has included roles as both a Customer Success Specialist and a Customer Success Manager, showcasing his growth and adaptability in the customer service sector.