Tom Johnson
About Tom Johnson
Tom Johnson is an Order Operations Manager at Hofy, where he has worked since 2021. He has a diverse background in logistics and customer care, having held various roles in companies such as ROLI and Interform Contract Furniture.
Current Role at Hofy
Tom Johnson serves as the Order Operations Manager at Hofy, a position he has held since 2021. In this role, he is responsible for overseeing the order management process, ensuring efficiency and accuracy in operations. He has implemented new strategies to streamline operational processes, contributing to the overall effectiveness of the team's workflow. His work supports Hofy's mission within the Music and Technology industry.
Previous Experience at ROLI
Prior to his current role, Tom Johnson worked at ROLI in various capacities. He served as the Logistics Manager for 10 months in 2020, where he managed logistics operations. He also held the position of Sales Order Coordinator for 11 months from 2019 to 2020, and worked as the Order Fulfilment and Returns Manager for 5 months in 2020. His diverse roles at ROLI equipped him with a comprehensive understanding of order management and logistics.
Career Background in Furniture and Customer Care
Tom Johnson's career includes significant experience in the furniture industry. He worked as a Fittings Assistant at Interform Contract Furniture from 2015 to 2017, where he contributed to the fitting processes. He also served as the Customer Care Manager at The Contract Chair Company for 8 months in 2018, focusing on customer service and support. These roles provided him with foundational skills in customer relations and operational support.
Education and Expertise
While specific educational details are not provided, Tom Johnson's career trajectory indicates a strong expertise in order operations and logistics management. His roles across various companies in the Music and Technology industry and furniture sector demonstrate his ability to adapt and implement effective operational strategies. His experience reflects a solid understanding of the complexities involved in order fulfillment and customer care.