Alba Torné
About Alba Torné
Alba Torné serves as the Junior Customer Happiness Manager for Spain at Holidu, a position she has held since February 2022. With a background in tourism and experience in hospitality and restaurant industries, she has worked in various roles across Spain and Germany.
Work at Holidu
Alba Torné has been employed at Holidu as a Junior Customer Happiness Manager for Spain since February 2022. In this role, she is responsible for enhancing customer satisfaction and managing client relationships. Her position is based in Munich, Bavaria, Germany, where she applies her expertise in tourism to improve the overall customer experience.
Previous Experience in Hospitality
Prior to her current role, Alba Torné gained valuable experience in the hospitality sector. She worked as a Guest Experience Trainee at TRYP by Wyndham for two months in 2019 in Barcelona, Cataluña. Additionally, she served as a Front Office Receptionist at Jaegershotel from 2021 to 2022 for five months in Munich. Her background includes various positions in hotels, which have contributed to her customer service skills.
Experience in the Restaurant Industry
Alba Torné has also worked in the restaurant industry, holding a position as a Restaurant Assistant at COMETA - Contemporary Mexican Taquería for three months in 2018 in Munich. This experience further diversified her skill set and provided her with a comprehensive understanding of customer service in different settings.
Education and Expertise
Alba Torné studied at Universitat de Girona, where she pursued a degree in Dirección hotelera internacional, achieving a Grado en Turismo from 2017 to 2021. Her academic background in tourism equips her with the knowledge necessary to excel in customer service roles within the hospitality industry.
Background in Tourism
Alba Torné has a background in tourism, which she aims to apply in a professional setting. Her education and work experience in both hospitality and restaurant industries have provided her with a solid foundation in customer service and operational management.