Lina Osorio
About Lina Osorio
Lina Osorio is a Technical Account Manager currently employed at Holidu in Munich, Germany, with a background in web development and business communications. She has held various roles in technical and managerial capacities across Europe and possesses a diverse educational background in visual arts and technology.
Current Role at Holidu
Lina Osorio serves as a Technical Account Manager at Holidu, a position she has held since 2021. In this role, she focuses on promoting the adoption and migration of new API versions through targeted communication strategies. Additionally, she provides technical support in multiple languages, including English, Spanish, and Italian, to enhance customer experience. Her responsibilities include improving the API user interface and documentation by collaborating with internal stakeholders.
Work at PAERADIGMS
Lina has been working at PAERADIGMS as a Project/Product Manager since 2019. Based in Switzerland, she has accumulated five years of experience in this role. Her work involves overseeing project management tasks and ensuring successful product delivery.
Educational Background
Lina Osorio has an extensive educational background. She studied at Universidad de Los Andes, where she earned a Master's degree in Visual Arts and New Media from 2007 to 2010. She later attended the University of St.Gallen, obtaining a Master of Science (MSc) in Business/Corporate Communications from 2016 to 2017. Additionally, she completed a Bootcamp in Full Stack Development at NEOLAND in 2019.
Previous Work Experience
Prior to her current roles, Lina held several positions that contributed to her expertise. She worked as a Full Stack Developer at NEOLAND for three months in 2019 in the Barcelona Area. She also served as a Product Owner at Icnea Tecnologia from 2020 to 2021 in Barcelona. Additionally, she worked as a Marketing and Communications Advisor for the Pan African University Programme at Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH from 2018 to 2019, covering multiple countries in Africa.
Technical Skills and Tools
Lina Osorio possesses strong technical skills, particularly in debugging data storage issues involving MongoDB, POSTGRES, and POSTMAN. She utilizes tools such as Looker and Kibana for monitoring and debugging API failure rates and system indexation errors. Her technical expertise supports her role in enhancing customer-facing solutions.