Kristi Moreno
About Kristi Moreno
Kristi Moreno is a Patient Services Representative II specializing in Orthopaedic Surgery Scheduling at Holy Family Memorial, where she has worked since 2018. She has a background in patient care coordination and credentialing, and she mentors new representatives in her current role.
Work at Holy Family Memorial
Kristi Moreno has been employed at Holy Family Memorial since 2018. She holds the position of Patient Services Representative II in the Orthopaedic Surgery Scheduling department. In this role, she manages scheduling for all surgeons within the Musculoskeletal (MSK) group. Her responsibilities include coordinating appointments and ensuring efficient scheduling processes. Additionally, she mentors and trains new Patient Services Representatives within her team, contributing to the development of staff and the overall efficiency of the department.
Previous Experience in Healthcare
Before joining Holy Family Memorial, Kristi Moreno worked for Advanced Pain Management, LLC as a Patient Care Coordinator from 2006 to 2016. During her ten years in this role, she gained extensive experience in patient care and coordination in Sheboygan and Manitowoc, Wisconsin. Following this position, she served as a Credentialing Coordinator at Forefront Dermatology from 2016 to 2018, where she was responsible for managing the credentialing process for healthcare providers in Manitowoc.
Education and Training
Kristi Moreno studied at Waukesha County Technical College, where she completed a Management Training Course from 2014 to 2015. This program provided her with skills relevant to management and organizational practices. Additionally, she attended Martins College of Cosmetology from 1985 to 1986, where she achieved a qualification in Cosmetology. Her educational background supports her diverse career in both healthcare and cosmetology.
Mentorship and Leadership
In her current role at Holy Family Memorial, Kristi Moreno plays a significant part in mentoring and training new Patient Services Representatives. Her leadership within the Orthopaedic Surgery Scheduling team enhances the onboarding process and ensures that new employees are well-equipped to handle their responsibilities. This commitment to mentorship reflects her dedication to fostering a collaborative and efficient work environment.