Marlo Connor, Rn Bs, Pmp
About Marlo Connor, Rn Bs, Pmp
Marlo Connor, RN BS, PMP, serves as the Chief Operating Officer at Holyoke Health Center, Inc., where she oversees the Accountable Care Organization Care Management program and leads initiatives to enhance patient access. With a background in nursing and project management, she has held various roles in healthcare organizations, including Baystate Health and Health New England.
Current Role at Holyoke Health Center
Marlo Connor serves as the Chief Operating Officer at Holyoke Health Center, Inc., a position held since 2018. In this role, she oversees the Accountable Care Organization (ACO) Care Management program. Connor leads initiatives aimed at improving patient access and streamlining operations across various departments. Her efforts focus on enhancing the overall efficiency of healthcare delivery within the organization.
Previous Experience in Healthcare Management
Prior to her current role, Marlo Connor worked at Health New England as part of the IT Project Management Office from 2012 to 2018. Before that, she served as a Senior Project Manager at Baystate Health from 2007 to 2012, where she contributed to various healthcare system projects. Additionally, she worked as an IT Clinical Consultant at ACS Healthcare Provider Solutions for nearly a year in 2006-2007.
Educational Background and Qualifications
Marlo Connor studied at Springfield College, where she earned a Bachelor of Science degree with a double major in Rehabilitation and Psychology from 1988 to 1992. She furthered her education at STCC, focusing on Registered Nursing, Nursing Administration, Nursing Research, and Clinical Nursing, achieving an Associate of Science (A.S.) degree.
Collaborative Initiatives and Partnerships
In her role as Chief Operating Officer, Marlo Connor partners with external organizations to create collaborative opportunities and synergies. This aspect of her work emphasizes the importance of teamwork and integration within the healthcare sector to enhance service delivery and patient care.