Jordan Redd
About Jordan Redd
Jordan Redd is an Operations Manager at Home Care Pulse, where he has worked since 2020. He oversees phone system optimization and manages data collection processes, having previously held roles in consumer research and as a shift supervisor.
Current Role as Operations Manager
Jordan Redd serves as the Operations Manager at Home Care Pulse, a position he has held since 2020. In this role, he oversees the optimization of phone systems specifically for the research branch. He is responsible for managing both internal and customer-facing data collection and reporting processes, ensuring that operations run smoothly and efficiently.
Previous Experience at Home Care Pulse
Prior to his current role, Jordan Redd worked at Home Care Pulse in various capacities. He served as a Consumer Research team member from 2018 to 2019, where he contributed for one year in Rexburg, ID. Following this, he took on the role of Shift Supervisor for four months in 2019, further enhancing his operational skills within the organization.
Education and Expertise
Jordan Redd studied Mechanical Engineering at Brigham Young University - Idaho, where he earned a Bachelor of Science degree from 2018 to 2021. His educational background provides him with a strong foundation in analytical thinking and problem-solving, which he applies in his current role in operations management.
Leadership in Operational Efficiency
In his current position, Jordan leads the implementation and advisory of pilot programs at Home Care Pulse. His focus on enhancing operational efficiency is evident through his strategic initiatives aimed at improving processes and systems within the organization.