Lynsey Skinner
About Lynsey Skinner
Lynsey Skinner serves as the Director of Satisfaction Management at Home Care Pulse, where she has worked since 2020. With a background in management and training at Melaleuca and Docutech Corporation, she has accumulated extensive experience in operations and customer satisfaction.
Work at Home Care Pulse
Lynsey Skinner currently holds multiple roles at Home Care Pulse, including Director of Satisfaction Management and Director of Operations. She has been with the company since 2017, initially serving as the Satisfaction Research Center Manager. In her role as Director of Satisfaction Management, she focuses on enhancing client satisfaction and managing research initiatives. As Director of Operations, she oversees various operational functions to ensure efficient service delivery. Her tenure at Home Care Pulse has been marked by a commitment to improving client experiences.
Previous Experience at Melaleuca
Before joining Home Care Pulse, Lynsey Skinner worked at Melaleuca: The Wellness Company in various capacities. She served as Senior Call Center Manager from 2010 to 2013, where she managed call center operations. Following this role, she was Regional Sales Manager from 2013 to 2015, overseeing sales strategies and team performance. Additionally, she held the position of Corporate Training Specialist for six months in 2009, where she contributed to training and development initiatives. Her experience at Melaleuca laid a foundation for her subsequent roles in management.
Role at Docutech Corporation
Lynsey Skinner worked at Docutech Corporation as Implementation Manager from 2015 to 2017. In this role, she was responsible for managing the implementation of software solutions for clients. Her work involved coordinating with various teams to ensure successful project delivery and client satisfaction. This experience contributed to her operational expertise and understanding of client needs in a technology-driven environment.
Education and Training Background
Lynsey Skinner completed her high school education at South Fremont High School, graduating in 2001. This foundational education provided her with essential skills that she later applied in her professional roles. Her career development continued through various positions that emphasized management, training, and client satisfaction.