Melissa Mendez
About Melissa Mendez
Melissa Mendez is an LMS Content Specialist at Home Care Pulse, where she has worked since 2021. She has a diverse background in instructional design and customer service, with previous roles at Home Care Institute and Sequoia Golf.
Work at Home Care Pulse
Melissa Mendez has been serving as an LMS Content Specialist at Home Care Pulse since 2021. In this role, she focuses on developing and managing learning management system content to enhance training and educational resources for the organization. Her expertise contributes to the overall mission of Home Care Pulse in providing quality training solutions for the home care industry.
Previous Experience in LMS and Instructional Design
Before joining Home Care Pulse, Melissa Mendez worked at Home Care Institute from 2016 to 2021. She held the positions of LMS Administrator and Lead Instructional Designer, where she was responsible for creating and implementing instructional materials and managing the learning management system. Her five years at Home Care Institute provided her with extensive experience in educational content development.
Education and Expertise
Melissa Mendez earned her MBA in Human Resource Management from the University of Phoenix, completing her studies from 2011 to 2013. Additionally, she obtained a Bachelor of Science in Marketing from the same institution between 2007 and 2010. She also pursued a Certificate in Instructional Design and eLearning from The University of Georgia, which she completed in 2021. This educational background supports her expertise in instructional design and content development.
Career Background
Melissa Mendez has a diverse career history that includes various roles in customer service and marketing. She worked as a Call Center Representative and Member Benefit Manager at Sequoia Golf from 2012 to 2014. Prior to that, she served as an Assistant Marketing Coordinator and Customer Service Specialist at Ocean Summit Travel from 2009 to 2010. Her early career included a position as an OTC/Pharmacy Department Manager at Wal-Mart Inc from 2004 to 2006.