Trevor Masland
About Trevor Masland
Trevor Masland is a Customer Operations Manager at HomeBreeze, where he has worked since 2021. He has a diverse background in customer service and claims analysis, having previously held positions at the Center for Autism and Related Disorders, Lockton Companies, and The Haven at College.
Current Role at HomeBreeze
Trevor Masland serves as the Customer Operations Manager at HomeBreeze, a position he has held since 2021. In this role, he is responsible for overseeing customer service operations, ensuring efficient processes, and enhancing customer satisfaction. His experience in managing customer interactions and operational workflows contributes to the overall success of the organization.
Previous Experience at CENTER FOR AUTISM AND RELATED DISORDERS
Trevor Masland worked as a Behavioral Therapist at the Center for Autism and Related Disorders from 2017 to 2018 in Walnut Creek, CA. During his tenure, he provided support and intervention strategies for individuals with autism, focusing on improving their behavioral and social skills. This role laid the foundation for his understanding of client needs and effective communication.
Experience at Lockton Companies
From 2019 to 2021, Trevor Masland was employed as a Claims Analyst at Lockton Companies in the Greater Los Angeles Area. In this capacity, he analyzed insurance claims, assessed risk factors, and collaborated with clients to resolve issues. His analytical skills and attention to detail were essential in ensuring accurate claims processing and customer service.
Role at The Haven at College
Trevor Masland served as the Senior Residence Manager at The Haven at College from 2018 to 2019 in the Greater Los Angeles Area. His responsibilities included managing residence operations, overseeing staff, and ensuring a supportive living environment for students. This position enhanced his leadership skills and ability to manage diverse teams.
Education at University of Southern California
Trevor Masland studied Business Administration at the University of Southern California, where he earned a Bachelor of Science degree. His education provided him with a solid foundation in business principles, management strategies, and operational efficiency, which he applies in his current and previous roles.