Benjamin Kelly
About Benjamin Kelly
Benjamin Kelly serves as an HCHB University Trainer at Homecare Homebase, where he has been involved in training and educational development since 2019. He has a background in customer service and education, having previously worked at Ericsson and McKinney ISD, and holds a Bachelor of Science in Education from Texas Tech University.
Work at Homecare Homebase
Benjamin Kelly has been employed at Homecare Homebase since 2019, currently serving as an HCHB University Trainer. In this role, he is responsible for training and educational development, focusing on enhancing the skills of employees within the organization. His tenure at Homecare Homebase follows a previous position as an Implementation Consultant from 2016 to 2019, where he contributed to the onboarding and integration of new systems and processes.
Education and Expertise
Benjamin Kelly earned a Bachelor of Science in Education from Texas Tech University, completing his studies from 2005 to 2010. His educational background has equipped him with the necessary skills to adapt training materials for various learning environments and formats. He has developed instructional design skills that allow him to create classes in multiple formats, including in-person, virtual, and on-demand.
Background in Customer Service and Education
Before joining Homecare Homebase, Benjamin Kelly worked at Ericsson as a Customer Service Coordinator Lead from 2013 to 2016. His experience in customer service began earlier at Ericsson as a CSR Coordinator from 2012 to 2013. Additionally, he served as a Substitute Teacher at McKinney ISD from 2010 to 2012, where he gained valuable experience in educational settings.
Previous Work Experience
Benjamin Kelly's work history includes a role as a Book Seller at Legacy Books, reopening as A Real Bookstore in Fall 2010, where he worked from 2011 to 2012. His diverse experiences across different industries have contributed to his comprehensive skill set, particularly in training and educational development.