Binh Truong
About Binh Truong
Binh Truong is a ServiceNow Developer with extensive experience in developing custom applications and enhancing workflow efficiency. He has worked at Homecare Homebase since 2020 and previously at Toyota North America, contributing to system upgrades and ITIL process implementations.
Work at Homecare Homebase
Binh Truong currently serves as a ServiceNow Developer at Homecare Homebase, a position he has held since 2020. In this role, he has developed custom ServiceNow applications aimed at enhancing workflow efficiency. He has also participated in a significant ServiceNow upgrade project that focused on improving system performance and user experience. Additionally, Truong has contributed to the implementation of ITIL processes within ServiceNow, specifically targeting improvements in incident and change management.
Previous Experience at Toyota North America
Prior to his current role, Binh Truong worked as a ServiceNow Developer at Toyota North America from 2016 to 2020. During his four years in this position, based in Plano, Texas, he gained valuable experience in developing and managing ServiceNow applications, further enhancing his skills in workflow optimization and system integration.
Education and Expertise
Binh Truong earned a Bachelor of Science (B.S.) degree in Business Computer Information Systems from the University of North Texas, where he studied from 2008 to 2010. His educational background has equipped him with the necessary skills to integrate ServiceNow with other enterprise systems, facilitating streamlined business processes. His expertise also includes a strong focus on ITIL processes within ServiceNow.
Background in Catering Management
Before his career in technology, Binh Truong worked as a Catering Manager at the University of North Texas from 2008 to 2009. This role provided him with foundational management skills and experience in operational processes, contributing to his overall professional development.