Johanna Berntsson
About Johanna Berntsson
Johanna Berntsson is a UX Designer with over 10 years of experience in healthcare and customer service. She has a strong educational background in social work and interaction design, and currently works at Homecare Homebase.
Work at Homecare Homebase
Johanna Berntsson has been employed as a UX Designer at Homecare Homebase since 2022. In this role, she focuses on understanding user needs and creating accessible solutions that enhance user experiences. Her work involves applying her expertise in UX research and design to meet both user and business requirements.
Education and Expertise
Johanna Berntsson holds multiple degrees and certifications. She earned a Bachelor's degree in Science of Social Work from the University of Gothenburg from 2011 to 2015. She also completed a Bachelor's degree in Interaction Design at Linnaeus University from 2020 to 2023. Additionally, she studied at De Anza College, where she achieved an Associate of Arts in Marketing/Marketing Management and a Certificate of Achievement in Business Administration and Management from 2017 to 2019.
Background in Healthcare and Customer Service
Johanna Berntsson has over 10 years of experience in the healthcare and customer service sectors. She worked as a Geriatric Nursing Assistant at Kungsbacka kommun from 2005 to 2011 and at Kungälvs kommun from 2011 to 2015. She also served as a Social Worker/Case Manager at Göteborgs Stad from 2015 to 2017. Her roles have emphasized empathy for clients and a strong understanding of their needs.
Previous Work Experience
Johanna Berntsson has held various positions that contributed to her diverse skill set. She worked as a Front Desk Receptionist at Friskis&Svettis Kungsbacka in 2008 and as a Front Desk Assistant at De Anza College from 2017 to 2019. Additionally, she served as a Recruiting Administrator at HCA Healthcare and The CSI Companies in 2020 and 2019, respectively. She also worked as a Freelance Designer as a UX Designer for six months in 2021 to 2022.