Nathaniel Biefeld
About Nathaniel Biefeld
Nathaniel Biefeld is a Technical Engineer III at Homecare Homebase in Louisville, Kentucky, where he has worked since 2019. He has a background in computer science and extensive experience in software development, bug investigation, and customer support.
Work at Homecare Homebase
Nathaniel Biefeld has been employed at Homecare Homebase as a Technical Engineer III since 2019. In this role, he is responsible for investigating and resolving technical issues, particularly in C# .NET and SQL Server code. He participates in an on-call rotation, managing customer issues after hours. Prior to his current position, he worked as a contractor in the same capacity for nine months, starting in 2018. His contributions include developing tools to assist staff in troubleshooting and providing training to new employees.
Education and Expertise
Nathaniel Biefeld studied Computer Science at Indiana University Southeast, where he earned a Bachelor of Science degree from 2007 to 2011. He also attended Ivy Tech Community College for one year in 2006-2007. His educational background has equipped him with the skills necessary for his technical roles, particularly in software development and support engineering.
Background
Before joining Homecare Homebase, Nathaniel Biefeld gained experience in various technical roles. He worked as a Support Engineer at SKYE Technologies for seven months in 2017-2018 and as a Software Developer at Kinetic theTechnologyAgency for six years from 2011 to 2017. Additionally, he served as a Part-Time Helpdesk Technician at Indiana University Southeast from 2008 to 2011, where he developed foundational skills in customer support and technical troubleshooting.
Technical Skills and Responsibilities
Nathaniel Biefeld possesses expertise in bug investigation and resolution within C# .NET and SQL Server environments. His responsibilities include developing tools for staff to aid in issue resolution and providing training to team members on custom work for customers. He has a strong focus on improving operational efficiency and enhancing the technical capabilities of his team.