Nicole Lamorge
About Nicole Lamorge
Nicole Lamorge is an Implementation Manager at Homecare Homebase, where she has worked since 2019. She has previous experience in customer care and coaching roles at various organizations, including Bellhops and Berry Family Services.
Current Role at Homecare Homebase
Nicole Lamorge serves as an Implementation Manager at Homecare Homebase, a position she has held since 2019. In this role, she is responsible for overseeing the implementation of software solutions that support home healthcare providers. Her expertise contributes to enhancing operational efficiency and improving client service delivery within the organization. Based in Dallas, Texas, she has accumulated five years of experience in this capacity.
Previous Experience at Bellhops
Nicole Lamorge worked at Bellhops in various customer care roles from 2015 to 2017. Initially, she served as a Customer Enthusiast for six months, followed by a position as a Senior Customer Care Specialist for seven months. In this role, she focused on providing high-quality customer support and ensuring customer satisfaction. She later became the Customer Care Team Lead for four months, where she managed team operations in Chattanooga, Tennessee.
Background in Social Services
Prior to her roles in customer care, Nicole Lamorge gained experience in social services. She worked as a Job Coach and Attendant at Berry Family Services, Inc. from 2012 to 2014, where she supported individuals with disabilities. Additionally, she served as a Respite Provider at Outreach Health Services for three months in 2012, providing temporary relief for caregivers in Richardson, Texas.
Educational Background
Nicole Lamorge studied at Maryville College, where she earned a Bachelor's degree in American Sign Language from 2011 to 2015. This educational background has equipped her with valuable communication skills, particularly in working with diverse populations. She also attended Plano West Senior High School, which laid the foundation for her further education.
Experience in Retail Management
Before her career in customer service and social services, Nicole Lamorge worked as a Store Manager at Yumilicious Franchise, LLC from 2009 to 2012. In this role, she managed daily operations, staff, and customer interactions in Dallas, Texas. This experience provided her with foundational skills in management and customer relations.