Shane Greenslade
About Shane Greenslade
Shane Greenslade serves as the Interoperability Services Manager at Homecare Homebase since 2021, having previously held various roles within the company over a span of ten years. His career includes experience as a Sr. Business Analyst and Manager of Customer Service, along with a background in customer experience and management in the hospitality sector.
Work at Homecare Homebase
Shane Greenslade has been employed at Homecare Homebase since 2011, progressing through various roles over the years. Currently, he serves as the Interoperability Services Manager, a position he has held since 2021. Prior to this role, he worked as a Sr. Business Analyst, Interfaces from 2019 to 2021, where he focused on improving system integrations. His earlier positions include Manager of Customer Service from 2013 to 2019 and Customer Experience Specialist/Customer Experience Technician from 2011 to 2013, contributing to customer satisfaction and service efficiency.
Background
Before joining Homecare Homebase, Shane Greenslade worked at Hollytree Country Club as the Dining Room Manager from 2007 to 2011. In this role, he managed dining operations and staff, enhancing the customer dining experience. His career in customer service began in the hospitality sector, which laid the foundation for his later roles in customer experience and service management within the healthcare technology industry.
Education and Expertise
Shane Greenslade studied at the University of Texas at Tyler. His educational background supports his expertise in business analysis and customer service management. Over the years, he has developed skills in interoperability services, customer experience, and team management, which have been instrumental in his roles at Homecare Homebase.