Ashish Minocha
About Ashish Minocha
Ashish Minocha is the Deputy General Manager of Contact Center Technologies at HomeShop18, with over 18 years of experience in cloud technology and enterprise product management. He is a certified Azure Solutions Architect Expert and TOGAF certified, specializing in Azure Security Technologies.
Work at HomeShop18
Ashish Minocha currently holds the position of Deputy General Manager (DGM) in Contact Center Technologies at HomeShop18. He has been with the company since 2014. His role involves overseeing the implementation and management of contact center technologies, ensuring efficient operations and service delivery.
Education and Expertise
Ashish Minocha earned a Bachelor of Science degree from Delhi University, completing his studies from 1997 to 2000. He has further enhanced his professional qualifications by obtaining the TOGAF certification, which signifies his expertise in enterprise architecture. Additionally, he is certified as an Azure Solutions Architect Expert, demonstrating advanced skills in designing cloud solutions.
Background in Technology Management
With over 18 years of experience in managing enterprise products and services, Ashish Minocha has developed a strong emphasis on cloud technology. His career includes significant roles in various organizations, where he has led technology teams and addressed complex business requirements through strategic project management.
Previous Work Experience
Prior to his current role, Ashish Minocha worked at several notable companies. He served as a Project Delivery and Technical Specialist at Verint from 2006 to 2008. He also held the position of Project Manager and Consultant for Voice and Contact Center Technologies at Genpact from 2009 to 2014. Earlier in his career, he worked as a Senior Network Engineer at HCL Comnet Limited from 2003 to 2006 and as a Systems Engineer in Call Center Operations at Futuresoft (India) Private Limited from 2002 to 2003.
Specialization in Cloud Security
Ashish Minocha specializes in Azure Security Technologies, focusing on securing cloud environments. His expertise in this area is complemented by his certifications and extensive experience in cloud engineering and emerging technologies, which he has also shared through authored technology courses on Pluralsight.