George Moreno
About George Moreno
George Moreno serves as the Customer Service Manager at Homestyle Direct, where he has worked since 2022. He has a diverse background in customer service and management, with over a decade of experience in various roles within the company and other organizations.
Work at Homestyle Direct
George Moreno has been employed at Homestyle Direct since 2018, progressing through various roles. He currently serves as the Customer Service Manager, a position he has held since 2022. In this role, he manages a team of approximately 25 customer service agents and oversees operations related to new member acquisition and customer retention. Prior to this, he worked as a Data Entry Specialist from 2019 to 2022, a Customer Service Specialist from 2018 to 2019, and a Direct Sales Representative for four months in 2018.
Previous Employment Experience
Before joining Homestyle Direct, George Moreno worked at C3/CustomerContactChannels, Inc. as a Team Lead/Supervisor for six months in 2017 to 2018. His earlier experience includes a decade-long role as an Assistant Residence Life Coordinator at the College of Southern Idaho from 2006 to 2016. He also worked as an Interviewer/Quality Assurance Control at PhoneBase Research, Inc. from 2003 to 2005.
Education and Expertise
George Moreno studied at Idaho State University, focusing on Corporate/Professional Technical Training, where he achieved Human Resource Training and Development from 2008 to 2012. He also attended the College of Southern Idaho, earning a Liberal Arts degree with an emphasis on Psychology from 2005 to 2008. His educational background supports his expertise in customer service management and team leadership.
Career Progression
George Moreno's career reflects a steady progression in customer service and management roles. Starting as a Direct Sales Representative, he quickly transitioned to customer service positions, culminating in his current role as Customer Service Manager. His experience across various functions at Homestyle Direct and previous employers demonstrates his adaptability and commitment to customer service excellence.