Casey Monson
About Casey Monson
Casey Monson is a Customer Success Manager with a background in customer success and sales. He studied at the University of Utah and has held various roles in customer success and sales across multiple companies in Utah.
Current Role at Hona
Casey Monson currently serves as a Customer Success Manager at Hona, a position held since 2023. In this role, Casey is responsible for ensuring customer satisfaction and success, focusing on building strong relationships with clients. The position is based in Lehi, Utah, where Casey applies expertise gained from previous roles to enhance customer experiences and drive product adoption.
Previous Experience at Hona
Before assuming the role of Customer Success Manager, Casey Monson worked at Hona as an Associate Customer Success Manager from 2022 to 2023. During this 11-month tenure in Provo, Utah, Casey contributed to customer onboarding and support, helping clients navigate the company's offerings effectively.
Professional Background
Casey Monson has a diverse professional background in customer success and sales. Prior to joining Hona, Casey worked as a Sales Specialist at Lumio from 2021 to 2022, where responsibilities included driving sales and customer engagement. Additionally, Casey served as a Customer Success Manager/Product Manager at Dentma from 2018 to 2021, focusing on customer support and product management in Farmington, Utah.
Education and Academic Background
Casey Monson studied at the University of Utah from 2021 to 2023, completing a two-year program. Prior to that, Casey attended Utah State University from 2015 to 2020, where a five-year academic journey provided foundational knowledge and skills relevant to the current career in customer success management.