Tristan Wright
About Tristan Wright
Tristan Wright serves as the Manager of Customer Success at Hona, where he has worked since 2024. He has a diverse background in customer success and recruitment, with previous roles at Hona, Forethought, and Jolt.
Work at Hona
Tristan Wright currently serves as the Manager of Customer Success at Hona, a position he has held since 2024. In this role, he focuses on enhancing customer satisfaction and retention. Prior to this, he worked as a Senior Onboarding Manager at Hona from 2023 to 2024, where he was responsible for guiding new customers through the onboarding process. He also held the position of Customer Success Manager at Hona for six months in 2023, contributing to customer engagement and support.
Education and Expertise
Tristan Wright holds a Bachelor's degree in Digital Marketing from Utah Valley University, which he completed from 2012 to 2016. He furthered his education by earning a Master of Business Administration (MBA) in Technology Management from the same institution between 2019 and 2021. His academic background equips him with a strong foundation in marketing and management principles, which he applies in his professional roles.
Background
Tristan Wright's career began with an internship at Clarke Capital Partners in 2015. He then worked as a Marketing Researcher at Shareability from 2013 to 2016. Following this, he transitioned into customer success roles, starting at Jolt as a Customer Success Manager from 2017 to 2019, and later as a Team Lead in the same department from 2019 to 2021. He also held positions at Forethought and Greenlight Guru, where he gained experience in customer success and recruitment.
Achievements
Throughout his career, Tristan Wright has demonstrated a strong focus on enhancing the candidate experience during the recruitment process. He has successfully transitioned from customer success roles to HR, specifically in recruiting, where he aligns candidate fit with the needs of hiring teams. His ability to become an expert in both customer industries and company products has contributed to driving organizational value.