Pisamai Wilson, MBA
About Pisamai Wilson, MBA
Pisamai Wilson, MBA, is a Customer Service Team Lead with over 10 years of experience in logistics coordination and customer service management, primarily in the chemical, energy, and oil industries. She has held various positions in notable companies and is recognized for her proactive leadership and commitment to delivering efficient supply chain solutions.
Current Role at Hoover CS
Pisamai Wilson serves as the Customer Service Team Lead at Hoover CS, a position she has held since 2019. In this role, she oversees customer service operations, ensuring that team members meet service objectives. Her leadership is characterized by a focus on efficiency and customer satisfaction, which contributes to the overall success of the organization.
Previous Experience in Logistics and Customer Service
Pisamai Wilson has over 10 years of experience in logistics coordination, account management, and customer service management. She has held various positions, including Customer Logistics Supervisor at Ryder Supply Chain Solutions and Customer Service Representative roles at SABIC and CEVA Logistics. Her background includes working in the chemical, energy, and oil industries, where she developed expertise in delivering effective supply chain solutions.
Educational Background
Pisamai Wilson earned her Master of Business Administration (M.B.A.) in Supply Chain Management from the University of Houston-Downtown, completing her studies from 2016 to 2018. She also holds a Bachelor of Arts (B.A.) in Journalism from Texas Southern University, which she completed from 2005 to 2010. This educational foundation supports her professional expertise in logistics and customer service.
Professional Skills and Focus
Pisamai Wilson is recognized for her proactive and detail-oriented leadership style. She focuses on building and maintaining relationships with colleagues, clients, and vendors to achieve company objectives. Her commitment to continuous improvement in processes and services enables growth and enhances the efficiency of operations in her team.
Career Progression
Pisamai Wilson's career began with an internship as an Associate Logistics Coordinator at MW Logistics in 2011. She progressed through various roles, including Export Expeditor at Panalpina and Customer Service Representative at SABIC, before advancing to her current leadership position. This trajectory reflects her dedication to the logistics and customer service fields.