Shannon Smith
About Shannon Smith
Shannon Smith is an Account Manager at Hoover Ferguson, where they have worked since 2014. With a background in the oil and energy industry and a degree in Public Relations from Texas State University, Smith is experienced in market research and customer relationship management.
Current Role at Hoover Ferguson
Shannon Smith has served as an Account Manager at Hoover Ferguson since 2014. In this role, Smith leverages a strong background in the oil and energy industry to manage client accounts effectively. Responsibilities include conducting market research, competitor analysis, and utilizing WATS for accurate forecasting and CRM account management. Smith frequently travels throughout their territory, with travel commitments typically exceeding 40%, which includes overnight stays. Weekly reports on customer meetings are prepared to capture substantial or new information.
Previous Experience in Account Management
Before joining Hoover Ferguson, Shannon Smith worked as an Account Manager at Victory Transportation Systems from 2012 to 2014. This role was based in the Houston, Texas area and contributed to Smith's expertise in managing client relationships and account strategies. Prior to that, Smith was involved in business development at Express Employment Professionals from 2011 to 2012, where skills in client engagement and market outreach were developed.
Educational Background
Shannon Smith earned a Bachelor's degree in Public Relations, Advertising, and Applied Communication from Texas State University-San Marcos. The degree was completed over a four-year period from 2007 to 2011. This educational background has provided a foundation for effective communication and relationship management in Smith's professional roles.
Industry Expertise
Shannon Smith possesses a strong background in the oil and energy industry, which is evident in the current role as an Account Manager. This expertise is critical for understanding market dynamics and client needs within the sector. Smith's experience and knowledge contribute to effective account management and strategic planning in a competitive environment.