Anna Sito
About Anna Sito
Anna Sito is a Technical Connectivity Analyst at Hopper, specializing in hotel distribution systems and API solutions.
Technical Connectivity Analyst at Hopper
Anna Sito works as a Technical Connectivity Analyst for Hotels Supply at Hopper, operating remotely. Her key responsibilities include designing API solutions for hotel distribution systems and certifying new connectivities between Hopper and external providers. She writes acceptance criteria for user stories to guide engineers in their development work, ensuring that integration projects are successful. Additionally, Anna analyzes API documentation from external providers to prepare relevant data for development teams.
Technical Business Analyst at RightCrowd
Anna held the position of Technical Business Analyst for Professional Services EMEA at RightCrowd from 2020 to 2021. Working remotely, she provided technical business analysis, leveraging her understanding of business requirements to facilitate professional services across the EMEA region. This tenure exposed her to a wide range of business scenarios, enhancing her analytical skills and understanding of client needs.
Technical Support Engineer Experience
Anna Sito has extensive experience as a Technical Support Engineer. She worked at RightCrowd from 2019 to 2020 in Gent Area, Belgium, providing technical support and addressing client issues. Prior to this, Anna worked at Egnyte from 2018 to 2019 in Poznan, Poland, further developing her technical support skills. These roles involved troubleshooting, customer assistance, and ensuring the seamless operation of technical solutions for clients.
eCommerce Support Roles at NitroSell
Anna's early career includes multiple roles at NitroSell in Poznan, Poland. She started as an eCommerce Support Intern in 2016, then progressed to eCommerce Support Specialist from 2016 to 2017. She later became an eCommerce Support & Implementation Consultant from 2017 to 2018. These positions involved providing support for eCommerce platforms, assisting with implementation, and resolving technical issues for customers.
Educational Background
Anna Sito completed an Exchange Program at Universidad de Jaén from 2015 to 2016. Before that, she earned her Master's degree from Uniwersytet im. Adama Mickiewicza w Poznaniu, studying from 2012 to 2017. Her academic background provided her with a strong foundation in technical and business disciplines, which has been instrumental in her professional career.