Carmela Falcone
About Carmela Falcone
Carmela Falcone is a GDS Training Specialist at Hopper in Montreal, Quebec, Canada, with over 25 years of experience in the travel industry.
Current Role at Hopper
Carmela Falcone is currently serving as a GDS Training Specialist at Hopper in Montreal, Quebec, Canada. In this role, she leverages her extensive experience in the travel industry to specialize in Global Distribution Systems (GDS) training. Her responsibilities include designing and delivering training programs to enhance the skills of employees in handling various GDS platforms, which are crucial tools in travel management and bookings.
Previous Experience at Hopper
Prior to her current position, Carmela Falcone worked at Hopper as a Senior Ticketing Agent for two months in 2020. During this brief stint, she was responsible for managing ticketing operations and ensuring seamless service delivery to clients. This role allowed her to refine her expertise in travel ticketing systems, which subsequently contributed to her advancement within the company.
Role at ATPI
From 2017 to 2020, Carmela Falcone worked at ATPI as a Groups Travel Consultant for the Canadian Olympics and Paralympics Committee. Based in Montreal, she was instrumental in coordinating travel arrangements for athletes and official delegations. Her role involved meticulous planning and execution, ensuring that the complex travel needs of large groups were met efficiently.
Extensive Experience in Corporate Travel
Carmela Falcone has accumulated over 25 years of experience in the travel industry, with a notable focus on corporate travel consulting. She has held various positions, including Senior Corporate Travel Consultant at Voyages Cortravco and On-site Corporate Travel Consultant for IATA at Carlson Wagonlit Travel. Her extensive background has provided her with a deep understanding of the nuances and demands of corporate travel management.
Educational Background
Carmela Falcone completed her studies at Champlain Regional College from 1990 to 1993. Prior to that, she attended JFK High School from 1985 to 1990. Her academic journey laid the foundation for her long-standing career in the travel industry. Through formal education and extensive work experience, she has developed a robust skill set in travel consultancy and operations management.