Daniela Garcia
About Daniela Garcia
Daniela Garcia is a Senior Travel Experience Agent at Hopper in Montréal, Quebec, Canada, with a diverse background in client service and administrative roles across various industries.
Company
Daniela Garcia currently works at Hopper as a Senior Travel Experience Agent in Montréal, Quebec, Canada. Hopper, a travel booking app known for its predictive fare forecasting, benefits from her extensive experience in the travel and hospitality industries. Her role involves managing travel-related inquiries and ensuring customer satisfaction with their travel experiences.
Past Roles at Airbnb and Latam Airlines
Before joining Hopper, Daniela Garcia worked at Airbnb as a Villa Specialist within the Luxury Retreats division from 2017 to 2018 in San Francisco, California. During her tenure, she specialized in high-end property management and client relations. Prior to Airbnb, she was a Passenger Service Agent for Latam Airlines in Santiago, Chile. From 2015 to 2017, she handled various passenger service tasks, significantly contributing to smooth airline operations.
Experience as Lead Generation Agent and Project Coordinator
In 2017, Daniela worked as a Lead Generation Agent at Sekure Merchant Solutions in New York for three months, where she was responsible for identifying potential sales leads and initiating contact with prospective clients. Additionally, she served as a Project Coordinator for the CEO Office at Telefónica Movistar Ecuador from 2013 to 2014, where she managed various strategic projects and ensured alignment with executive goals.
Education and Qualifications
Daniela Garcia earned her Bachelor's degree in Management, Hospitality, and Hospitality Management from Universidad San Francisco De Quito, where she studied from 2004 to 2009. Her academic foundation in hospitality has been crucial to her successful career in customer service and travel industries. Fluent in multiple languages, Daniela's linguistic skills enhance her ability to provide exceptional client service across various cultural backgrounds.