Frances Alice M.
About Frances Alice M.
Frances Alice M. is a Travel Experience Agent at Hopper in the Philippines and a Small Business Owner at Love & Alice Co. in Parañaque. She has extensive experience in the travel and hospitality industry, having previously worked at Okada Manila, Japan Airlines, and Thai Airways International.
Company
Frances Alice M. currently works at Hopper as a Travel Experience Agent in the Philippines. Additionally, she owns a small business, Love & Alice Co., based in Parañaque, National Capital Region, Philippines.
Title
Frances Alice M. holds the title of Travel Experience Agent at Hopper. She is also a Small Business Owner at Love & Alice Co.
Previous Employment
Before her current roles, Frances Alice M. worked at several renowned companies. She was a Hotel Spa Concierge at Okada Manila from 2019 to 2021 in Parañaque. She served as a Lead Passenger Service Agent at Japan Airlines from 2016 to 2019 in Pasay. Earlier, she worked at Thai Airways International as a Passenger Service Agent from 2014 to 2016, also in Pasay. Frances’s career includes experience as a Marketing Executive at Entasia Interactive Pte. Ltd. in Singapore from 2011 to 2013 and as a Public Relations Assistant at Manila International Airport Authority from 2009 to 2011 in Pasay.
Education and Expertise
Frances Alice M. holds a Bachelor's Degree in Tourism from Airlink International Aviation School, which she achieved between 2006 and 2009. She also studied Information and Communications Technology Management at De La Salle University, achieving a Bachelor of Science within a year. Her expertise includes VIP relations, PR & Marketing, Business Development for SMBs, Social Media Management, and Admin Support. She is skilled in conforming to IATA and Forbes Travel Guide Standards in hotel and airline operations.
Professional Skills and Attributes
Frances Alice M. is known for her ability to work under pressure, exceptional organizational skills, and her capacity to manage tasks efficiently. She excels at building relationships with clients, employees, and industry associations. She has a keen eye for detail and is a fast learner, capable of quickly grasping new ideas and concepts. Her professional background includes roles in airport ground handling, hotel spa concierge, reception, and guest services.