Hend Al Rijab
About Hend Al Rijab
Hend Al Rijab is the HMP Team Leader at Hopper, with a background in customer service leadership at Booking.com and human resources at the International Committee of the Red Cross.
Current Title and Role
Hend Al Rijab serves as the HMP Team Leader at Hopper, a position she has held since December 2021. In this role, she is responsible for leading the Hotel Marketplace Team, applying her extensive background in leadership and project management to drive the team's success.
Previous Experience at Booking.com
From 2015 to 2021, Hend Al Rijab worked at Booking.com in Orlando, Florida. She began as a Customer Service Executive, progressed to Senior Customer Service Executive, and eventually became a Customer Service Team Leader. Throughout her tenure, she handled customer inquiries, managed team operations, and developed extensive experience in customer service leadership.
Human Resources Role at ICRC
Hend Al Rijab gained significant experience in Human Resources while working for the International Committee of the Red Cross (ICRC) from 2009 to 2014. As Human Resources Responsible, she managed HR duties, contributing to the organization's mission of humanitarian aid.
Educational Background in Engineering
Hend Al Rijab holds a Bachelor of Science (B.Sc.) degree in Control Engineering and Computer Engineering from the University of Technology. She studied from 2000 to 2006, building a strong foundation in technical skills that have supported her various roles throughout her career.