Jackie Rowlands
About Jackie Rowlands
Jackie Rowlands is a Hotel Customer Service professional at Hopper with extensive experience in the travel and tourism industry.
Current Position at Hopper
Jackie Rowlands is currently employed at Hopper as a Hotel Customer Service representative. In this role, she leverages her extensive background in the hospitality and travel industry to provide exceptional customer support.
Previous Experience at G Adventures
Jackie Rowlands has accumulated valuable experience working at G Adventures in various capacities. From 2019 to 2020, she served as a Payroll Coordinator/Accounts Receivable Clerk. Prior to that, she worked as a Global Ticketing & Air Support Coordinator from 2017 to 2019. Her journey with G Adventures began in 2014 when she took on the role of Sales 'CEO,' a position she held until 2017.
Early Career and Roles
Before her tenure at G Adventures, Jackie Rowlands worked as a Travel Agent at Sears Travel Service from 2012 to 2013 in the London, Canada Area. Additionally, she was a Customer Support Professional at Stream Global Services from 2009 to 2011, also in the London, Canada Area.
Educational Background
Jackie Rowlands holds a Bachelor's degree in Tourism and Travel Services Management from Fanshawe College. Her academic achievements underline her strong foundation in the tourism and travel sector.
Industry Skills and Expertise
Jackie Rowlands is proficient in using Amadeus GDS, a widely-used global distribution system in the travel industry. She is also skilled in Microsoft PowerPoint and Keynote, indicating her capability in creating professional presentations. Additionally, she is experienced in using Microsoft Excel, showcasing her strong data management and analytical skills.