Jacob J. M.
About Jacob J. M.
Jacob J. M. is the Director of Learning & Quality at Hopper in Las Vegas, Nevada, with extensive experience in training and development roles across various companies, including Delta Air Lines and GEOTAB.
Title at Hopper
Jacob J. M. currently holds the position of Director, Learning & Quality at Hopper, located in Las Vegas, Nevada, United States. In this role, he is responsible for overseeing the learning and quality initiatives within the organization. His contributions at Hopper include implementing comprehensive learning management systems and leading the development of high potential programs aimed at nurturing future leaders.
Previous Professional Experience
Jacob J. M. has an extensive history in learning and development, having worked at multiple notable companies. He served as Learning & Development at GEOTAB for nine months in 2020, and prior to this role, he worked as a self-employed consultant from 2017 to 2020. His earlier career includes significant tenure at Delta Air Lines where he held various positions such as General Manager of Sales Training & Communications, Manager of Sales Learning & Development, and Senior Account Executive of Partnership Marketing.
Education and Expertise
Jacob J. M. pursued his studies at Harvard University, where he studied Liberal Arts and achieved a Bachelor's degree after a decade-long educational journey from 2011 to 2021. He possesses expertise in several training and development methodologies, including the ADDIE model, Bloom's taxonomy, and Gallup Q12 methodology for employee engagement surveys. His educational background and professional experience have equipped him with a robust skill set in the field of learning and development.
Key Projects and Initiatives at Hopper
At Hopper, Jacob J. M. has led several impactful projects and initiatives. He implemented a comprehensive Learning Management System to enhance the training process for new employees and developed a high potential program to identify and nurture future leaders within the company. He also established a blended learning strategy combining online and in-person training methods, which optimizes learning outcomes. His efforts in designing and implementing effective onboarding programs have resulted in a 20% reduction in new hire ramp-up time.
Professional Development Activities
In his role at Hopper, Jacob J. M. regularly engages in several professional development activities. He coaches and mentors team members to help them achieve their professional goals and improve performance. Additionally, he has organized and led instructional design workshops to upskill the training team. His facilitation of leadership development workshops has significantly improved managerial skills across the organization, and his employee engagement surveys have helped pinpoint areas for improvement in workplace satisfaction.