Jacqueline Nguyen
About Jacqueline Nguyen
Jacqueline Nguyen is a Travel Experience Agent at Hopper with over 10 years of customer service experience and a diverse educational background in fields such as marketing, design, and journalism.
Current Title and Role
Jacqueline Nguyen is currently employed as a Travel Experience Agent at Hopper. She specializes in delivering premium travel experiences to customers, leveraging her extensive background in customer service and marketing to ensure optimal travel arrangements and customer satisfaction.
Education and Certifications
Jacqueline Nguyen has an extensive educational background with multiple certifications from renowned institutions. She studied at Orange Coast College, earning a Yoga Teacher Training/Yoga Therapy certification from 2015 to 2017 and a Marketing Certification in Marketing Management from 2012 to 2013. Additionally, she studied Design and Applied Arts at Golden West College (2011-2013), Journalism at Georgia State University (2009-2010), and Biology at Georgia Gwinnett College (2007-2009). She also pursued Digital Communication and Media/Multimedia studies at Northeastern University.
Past Work Experience
Jacqueline Nguyen's work experience is diverse and spans multiple industries. She worked as a Travel Counselor at American Express Travel Services from 2013 to 2016 in Los Angeles. Prior to that, she was a Sales Associate at Anthropologie in Costa Mesa, CA, in 2013. From 2010 to 2013, she held a role as Front Desk Receptionist/Reservationist at AnQi by Crustacean. Earlier in her career, she worked in Computer Tele-Sales at Fry's Electronics (2007-2009) and as a Pharmacy Technician at CVS Health in Lawrenceville, GA (2007-2009).
Skills and Experience in Customer Service
Jacqueline Nguyen possesses over 10 years of experience in customer service, excelling in both business-to-consumer and business-to-business interactions. Her roles have allowed her to develop a strong work ethic, a comprehensive understanding of customer needs, and the ability to meet and exceed client expectations. Her work as a stylist in a clothing store and in a nail salon underlines her artistic and creative skills, while her farm work during high school highlights her dedication and strong work ethic.
Personal Interests and Skills
Jacqueline Nguyen is passionate about travel, yoga, and mindfulness. She continuously seeks to expand her knowledge and skills in these areas. Her holistic approach to problem-solving and her keen ability to research effectively make her a fast learner and solution-oriented professional. Her passion for these fields complements her professional skills, making her uniquely suited for roles that require creativity, empathy, and attention to detail.