Jennifer A.
About Jennifer A.
Jennifer A. is an IT Operations Specialist at Hopper in Montreal, Quebec, Canada, with a background in technical support and customer service.
Title
Jennifer A. currently holds the position of IT Operations Specialist at Hopper, located in Montreal, Quebec, Canada.
Previous Experience at Dialogue
Jennifer A. worked as a Technical Support Specialist at Dialogue from 2018 to 2021 in Montreal, Quebec, Canada. During this time, she was involved in various support functions, assisting with technical issues and providing guidance to ensure smooth operations.
Experience at Hannah Promotions
Between 2017 and 2018, Jennifer A. served as an Executive Assistant and Customer Service representative at Hannah Promotions. For 8 months, she supported administrative functions and customer service tasks in the Montreal, Canada Area.
Education and Qualifications
Jennifer A. completed a Bachelor of Arts (B.A.) in Human Relations from Concordia University, where she studied from 2013 to 2017. Prior to this, she earned a DEC in Cinema/Video/Communications from Dawson College, attending from 2011 to 2013.
IT Operations Specialist at Hopper
In her current role at Hopper, Jennifer A. has streamlined workflows and provided strategic guidance in areas such as boardroom scheduling, building management, and equipment repair. She also supports the HR & talent team with new employee onboarding, including equipment setup and office tours, monitors inventory of office supplies, and manages purchasing with attention to budgetary constraints. Additionally, she supports executive team members with ad hoc administrative duties and handles responsibilities related to mail delivery, food ordering, printer maintenance, supply orders, cleaning, executive lunches, and events.