Jessie Concannon
About Jessie Concannon
Jessie Concannon is a Travel Agent at Hopper, with a background in real estate, market research, and customer service.
Current Role at Hopper
Jessie Concannon is currently employed as a Travel Agent at Hopper, working remotely. In this role, Jessie supports and problem-solves for over 40 customers daily to ensure optimal service and experience. Jessie also compiles user experiences and pain points using both quantitative and qualitative customer service ratings, demonstrating a commitment to improving customer satisfaction.
Previous Experience at Trader Joe's
Before joining Hopper, Jessie worked as a Crew Member at Trader Joe's in Burlington, Vermont, for six months from 2020 to 2021. This role provided valuable customer service and teamwork experience, which has been beneficial in subsequent positions.
Audley Travel Career
Jessie's career at Audley Travel included two significant roles. From 2018 to 2019, Jessie served as a Travel Consultant in Boston, Massachusetts. This position was followed by a role as a Country Specialist for New Zealand in the same location, held from 2019 to 2020. These roles honed Jessie's expertise in travel consultation and specialization in New Zealand travel.
Educational Background
Jessie has a diverse educational background. Jessie studied Business Administration and Finance at the University of New Hampshire's Peter T. Paul College of Business and Economics, earning a Bachelor's degree and a Minor in Environmental Conservation and Sustainability over four years from 2014 to 2018. Jessie also earned a Bachelor's degree in Business Administration and Finance from The University of Auckland in 2017. Additionally, Jessie holds a Diploma in UX Design from the UX Design Institute, achieved from 2021 to 2022, and a Real Estate license from the Kathy Roosa School of Real Estate.
Early Work Experience
Jessie's early work experience includes a variety of internships and roles that provided a broad skill set. Jessie worked as a Commercial Real Estate Intern at Boston City Properties in 2018 and as a Residential Real Estate Intern and Assistant at Arris Realty from 2016 to 2017. Another notable role was as a Sales Associate at Bedford Fields Inc in Bedford, New Hampshire, from 2012 to 2015. Each of these roles contributed to a well-rounded professional foundation.