Jhimmar Pardales
About Jhimmar Pardales
Jhimmar Pardales is a Travel Experience Specialist at Hopper in the Philippines with extensive experience in customer service and a background in mechanical engineering.
Title: Travel Experience Specialist
Jhimmar Pardales holds the title of Travel Experience Specialist. He currently leverages his extensive background in customer service and logistics at Hopper, where he focuses on enhancing travel experiences for customers. His role involves providing comprehensive support and solutions to travelers, demonstrating his adeptness in the travel service industry.
Current Position at Hopper
Jhimmar Pardales has been working at Hopper as a Travel Experience Specialist since April 2021. Located in the Philippines, he provides travel-related customer service, utilizing his background in customer support and service to assist customers with their travel needs. His role at Hopper emphasizes his skills in resolving customer inquiries and enhancing their travel experiences.
Past Customer Service Roles
Before joining Hopper, Jhimmar Pardales worked as a Customer Service Representative at CWT and Teleperformance. At CWT, he spent three years from 2017 to 2020 in Makati, National Capital Region, Philippines, where he developed significant expertise in customer interactions. Prior to that, he worked for one year at Teleperformance, also in Makati, where he honed his customer service skills in a call center environment.
Warehouse and Purchasing Roles
Jhimmar Pardales has a strong background in warehouse and logistics roles. He worked at Ju-Young Electronics Philippines Inc. as a Warehouse Specialist from 2015 to 2016. Before that, he spent three years from 2012 to 2015 at HRD SINGAPORE PTE LTD in the Philippines as Warehouse & Purchasing Staff, gaining experience in inventory management and procurement processes.
Education in Mechanical Engineering
Jhimmar Pardales pursued a Bachelor of Science in Mechanical Engineering at Adamson University from 2009 to 2010. This foundational education provided him with technical knowledge and problem-solving skills, which he has applied across various roles in his career.