Kareen Ruby Dizon
About Kareen Ruby Dizon
Kareen Ruby Dizon is a Travel Experience Agent at Hopper and a Financial Advisor at Sun Life in the Philippines.
Title and Roles
Kareen Ruby Dizon holds dual roles in her professional career. She is currently a Travel Experience Agent at Hopper and a Financial Advisor at Sun Life in the Philippines. In her capacity as a Travel Experience Agent, she manages air travel bookings and provides customer support. As a Financial Advisor at Sun Life, she consults clients on their financial planning needs.
Professional Responsibilities at Hopper
At Hopper, Kareen is responsible for handling a high volume of incoming travel requests, specifically related to air bookings. She specializes in quoting, exchanging, and refunding airline tickets. Utilizing multiple Global Distribution Systems (GDS), she effectively manages complex travel bookings and offers customer support through chat and email for both flight and car rental reservations.
Skills and Expertise in Travel Booking
Kareen Ruby Dizon has demonstrated proficiency in using several Global Distribution Systems (GDS) to manage travel bookings. Her expertise includes quoting ticket prices, processing exchanges, and managing refunds. By handling a high volume of travel requests efficiently, she ensures smooth and accurate travel arrangements for clients.
Customer Support Services
Kareen provides robust customer support services through various communication channels, including chat and email. Her responsibilities encompass addressing customer inquiries and resolving issues related to flight and car rental bookings. Her interaction with clients ensures they receive timely and effective assistance for their travel needs.